HCB Hospitals launches a new means of communication with their patients to streamline the process of appointments, incidents, and information of any of its centres. This is the corporate WhatsApp, the well-known instant messaging service that will facilitate the relationship between patients and their medical centre or hospital. This new system for appointments and patient care allows patients to:
- Request, confirm, cancel and reschedule appointments from their mobile or tablet
- Communicate doubts, request information and resolve incidences.
How to make use of the new messaging service in HCB Hospitals
One of the main advantages of the service is its simplicity and agility. To use it, simply access the HCB Hospitals website www.hcbhospitales.com once from your mobile phone or tablet and look for the floating green WhatsApp icon.
Once we click on the icon, a very visual and simple dialogue box appears, indicating the next and final step: press the TALK button. It will redirect you automatically to the WhatsApp application, and you will be ready to use and communicate with HCB Hospitals.
In addition, another way to begin to use this care service from HCB, is via the appointment confirmation messages. A reminder message is sent from HCB Hospitals a few days before the scheduled appointments. This message is sent via Whatsapp and in the same conversation you will be able to confirm, cancel, or reschedule the appointment.
HCB Hospitals traditional means of communication
The HCB Hospitals telephone numbers are still working and our personalised attention can be found in all the usual communication channels as well as at the reception of the Admission service in each centre. The HCB Patient App and the Patient Portal are still in operation, where you can also check patient medical tests and medical history.
